CREDIT NOTES

If you have a credit note with us, this page will provide you with all the information you'll need to know to be able to redeem it and use it for a a surfing experience with us at the House of Surf. 

How do I redeem a credit note?

All credit notes are handled manual so please call us on +64 (0) 27 413 7259 to talk to a member of the team, who will help you to redeem your credit note and book you into the relevant service. 

Does the credit note expire?

Yes, each credit note has an expiration date. Make sure you redeem your credit note within the required time frame.

What happens if I cancel my booking with my credit note? 

All bookings made with a credit note are subject to the same terms and conditions as regular bookings. Please see our terms and conditions for more information. 

Can other people redeem the credit note? 

No. The credit note must be redeemed by the original purchaser.